Terms, Conditions & Privacy Policy

Last updated: 19 October 2025

Owner: Fresh Start Abroad (“we,” “our,” “us”)

1. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any disclaimers displayed on the site.
If you do not agree, please discontinue use immediately.

2. Purpose of This Website

Fresh Start Abroad provides practical information, tools, and community support to help individuals—particularly migrants—relocate, settle, and thrive in New Zealand.

All information is provided in good faith for general guidance only and should not be taken as legal, financial, medical, or immigration advice.

We are not affiliated with Immigration New Zealand, any government department, or any business, organisation, or product mentioned or listed on this website —
with the sole exception of our own naturopathic clinic, Imagine Healing, which appears in the Business Directory.

References to third-party companies, services, or websites are for convenience only and do not imply endorsement, partnership, or verification of legitimacy.

3. Membership, Listings & Payments

Directory listings and membership subscriptions are paid services.
Payment is due at the time of submission. Listings go live immediately on trust, and payment must be made within 24 hours.
If proof of payment is not received within 24 hours, the listing may be removed.
Prices and inclusions are subject to change after the initial subscription period.
We reserve the right to decline or remove listings that are incomplete, inaccurate, inappropriate, or in breach of these terms.

4. Intellectual Property & Copyright

All content on this website—including text, graphics, layout, design, and downloadable resources—is the property of Fresh Start Abroad and protected under:

New Zealand Copyright Act 1994
Berne Convention for the Protection of Literary and Artistic Works

You may view, download, or print single copies of publicly available materials for personal, non-commercial use only.
You may not copy, reproduce, republish, upload, post, or redistribute any material from this site without prior written consent.

Any unauthorised reproduction or commercial use of our content—including duplication of this website’s structure, text, or resources—may result in legal action.

5. Disclaimer of Liability

While every effort is made to ensure the accuracy of information, Fresh Start Abroad accepts no liability for any errors, omissions, or outcomes arising from reliance on content provided on this site or on linked websites.

Users should always verify details directly with relevant authorities, professionals, or service providers (e.g., Immigration NZ, Tenancy Services, accountants, etc.).

We do not warrant that this website or linked websites are accurate, reliable, current, or virus-free.
All use is at your own risk.

6. External Links & Third-Party Content

Our website includes links and references to third-party websites, products, and services.
These are provided for informational convenience only.

Fresh Start Abroad does not control or guarantee:

The accuracy, relevance, or timeliness of external content.
The quality, safety, or legitimacy of businesses, listings, or organisations linked or mentioned.
The privacy or data-handling practices of any third-party site.

Visiting external websites or engaging with businesses listed in our directory is entirely at your own discretion and risk.

7. User Conduct

You agree not to:

Post or transmit unlawful, defamatory, obscene, or harmful content.
Use this website to misrepresent, scam, or solicit users.
Copy, scrape, or misuse data or listings.

We reserve the right to restrict access or remove content at our sole discretion.

8. Privacy Policy

Fresh Start Abroad values and protects your privacy in accordance with the New Zealand Privacy Act 2020.

8.1 Information We Collect

Information you voluntarily provide (e.g., name, email, business details).
Non-identifiable data automatically collected (e.g., browser type, region, analytics).

8.2 Use of Information

We use your data to:

Process memberships and listings.
Communicate updates or support information.
Improve site content and functionality.
We do not sell or rent personal data to third parties.

8.3 Storage & Security

Your information is stored securely using encrypted third-party platforms.
While we take reasonable precautions, we cannot guarantee absolute security of data transmitted online.

8.4 Cookies & Analytics

This site uses cookies and analytics tools (e.g., Google Analytics) to improve user experience.
You can disable cookies in your browser settings.

8.5 Your Rights

Under the New Zealand Privacy Act 2020, you may:

Request access to your personal information.
Request correction of inaccuracies.
Opt out of communications by emailing: [email protected]

9. Refunds & Cancellations

All membership and directory fees are non-refundable once a listing or resource has been published or accessed.
Duplicate or accidental payments will be reviewed on a case-by-case basis if reported within 7 days.

10. Changes to These Terms

We may update these Terms and Privacy Policy from time to time.
Revised versions take effect immediately upon posting.
Please review this page periodically for updates.

11. Contact Information

Fresh Start Abroad
Email: [email protected]
Location: Marlborough, New Zealand

12. Thank You

By using this website, you are supporting a community built to help South Africans and other immigrants find their feet in New Zealand.
Thank you for respecting our policies and for helping us maintain a safe, trustworthy, and independent space for everyone.